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16/05/2022 What are the key trends, challenges and opportunities we are seeing in the consumer sector? What is driving change? Matt Dalton, Head of Consumer, Mazars in the UK, explores the need-to-know issues in this short video series.
20/04/2022 The mobility sector is undergoing a period of transformation, and luxury automotive brands must stay ahead of the curve and ride the changes, all while remaining true to their DNA and brand identity. In the interview below, Emmanuel Thierry, Partner, Mazars and Peyman Kargar, Senior Vice President and chairman, INFINITI Motor Company, Japan, discuss evolving consumer expectations,...
16/05/2022 What are the key trends, challenges and opportunities we are seeing in the consumer sector? What is driving change? Matt Dalton, Head of Consumer, Mazars in the UK, explores the need-to-know issues in this short video series.
03/05/2022 As trends in sustainability, technology and customer demands evolve, the question remains: what will the next generation of luxury vehicles be like? Mirko Bordiga, Managing Director of Maserati Greater China and Julie Laulusa, Member of the Group Executive Board & Managing Partner, Mazars in China, discuss the latest innovations in personal mobility and the luxury automotive sector...
27/04/2022 The landscape for retail boards is more challenging and complex than ever. Aside from uncertainty caused by the pandemic, the retail sector is confronted with the climate change agenda, supply chain realignment, cybercrime and data security. This podcast episode from 'Board Agenda' brings together a panel of experts to explore these issues and discuss the priorities for boards in...
20/04/2022 The mobility sector is undergoing a period of transformation, and luxury automotive brands must stay ahead of the curve and ride the changes, all while remaining true to their DNA and brand identity. In the interview below, Emmanuel Thierry, Partner, Mazars and Peyman Kargar, Senior Vice President and chairman, INFINITI Motor Company, Japan, discuss evolving consumer expectations,...
17/03/2022 Business leaders are accustomed to hearing about the essential role that e-commerce plays for modern enterprises, large and small. But e-commerce can easily be a buzzword, rather than a well-thought-out strategy. Download our latest white paper, 'Roadmaps to Customer Excellence: e-commerce innovation with Microsoft Dynamics 365 Commerce' to make sense of the e-commerce revolution.
15/02/2022 For many, the pandemic has encouraged a period of reflection and Chinese consumers are no exception. In Q2 of 2021, we surveyed over 4,000 participants in Mainland China to uncover a shift in spending priorities. Here’s what we learned.
09/02/2022 Following the conclusion of COP26 in Glasgow, the focus on the UK’s commitment to achieving net-zero emissions by 2050 is taking centre stage. With the Government committing to significant reductions in emissions alongside rapid policy and regulatory change, businesses need to be abreast of these changes and what they could mean for their business.
21/10/2021 Changing customer expectations, new technological capabilities and the quest for sustainability are the main forces shaping the future of the luxury sector, according to recent guests on a new Mazars podcast. 'Let’s talk luxury' is a podcast series featuring luxury business founders and sector experts sharing insight on how and why the commercial model is undergoing a makeover.
17/06/2021 Innovation and developing a personalised shopping experience are likely to be the key to success. The digital and e-commerce sectors have boomed during the Covid-19 crisis. Although there was already a trend developing of customers preferring to shop online, the pandemic has accelerated this shift due to the inability of consumers to physically visit shops and retailers.
03/06/2021 The security of digital technology is essential for a consumer sector business in order to protect its brand and support its financial sustainability. The pandemic has significantly disrupted this industry - including those producing packaged goods, food and beverages, clothing and electronics - forcing businesses to upscale and accelerate their digital transformation plans to remain...
20/05/2021 The luxury sector is exploring new methods of collaboration to adapt to evolving market expectations. These partnerships are influencing and powering how the sector reaches new audiences, guarantees authenticity, and meets the growing demand for more sustainable products.
18/05/2021 Mazars’ inaugural C-suite barometer captures the views of over 500 senior executives from around the world. Conducted in Q3 2020, with a pulse check in Q4, the survey found that, although most business leaders were positive about their growth prospects, there were some notable differences between leaders in different industry sectors. Here, Isabelle Massa and Francisco Sanchez,...
16/02/2021 Luxury brands need to invest in sustainability and implement more circular practices if they want to appeal to the customers driving their growth. Fashion houses that carry on doing what they have always done risk falling behind - according to our recent report on the future of the luxury business model. So, how do luxury brands adjust to the demands of new customers who put a...
09/02/2021 Historically, Environmental, Social and Governance (ESG) factors have taken a back seat to financial performance in the corporate world. And in the interest of performance measurement, companies have often made short-term profit decisions at the expense of negative environmental and social impacts.
05/02/2021 Luxury brands have long been known for their ability to control how their products are presented and sold. However, the pandemic has placed the industry at a crossroads. In order to keep pace with changing customer expectations on ways to engage with brands, the luxury sector is embracing new models which are more conscious, collaborative and connected. Mazars recently released a...
28/01/2021 Since the 1960s, consumers have flocked to shopping centres as a convenient way to browse and purchase the growing number of retail brands, all under one roof. Yet despite the addition of food courts and entertainment, the basic format has changed little over the years, whereas the way we shop has changed drastically. The arrival of online retail giants such as Amazon has taken...
22/01/2021 While data collection in the retail and consumer goods sector is nothing new, detailed data analysis using innovative solutions based on big data and machine learning now make it possible to go much further. Not just in terms of anticipating consumer wishes and behaviours, but also in terms of the efficiency of support functions. In 2021, more than ever before, the retail and...
22/12/2020 A sector formerly known for exclusivity and timeless appeal is opening its doors to a new wave of technology. As luxury gets smarter, what can customers expect from brands that define the market? Isabelle Massa, Partner, Mazars, explains.
01/12/2020 Marking the release of Mazars’ new report on how the luxury business model is being made over, we speak to Comité Colbert CEO Bénédicte Epinay about the resilience of the luxury industry, the importance of Gen Y and Z to its future, and how sustainability is taking centre stage.
28/09/2020 From social media to artificial intelligence, beauty brands are increasingly adopting technology as part of their strategy to provide customers with new products, and new, tailor-made beauty experiences.
30/06/2020 The global luxury market is expected to contract 25%-30% in 2020 due to the impact of COVID-19. While some key luxury markets, specifically the US and Europe, are still in the middle of lockdown, China has begun to recover. One Hermes store in China recorded sales of $2.7 million in its first day of trade post-lockdown in April 2020. Some brands may be hoping for similar acts of...
12/06/2020 China is the world’s second largest luxury market, accounting for one third of global luxury consumption (and rising). To better understand customer tastes and trends there, Mazars has released a report and survey, Chinese luxury brand consumers that reveals what drives customers of different generations, genders and locations
15/05/2020 Retailers around the world have found themselves bearing the commercial brunt of Covid-19 as shops closed and shoppers stayed home. Consumer-focused retailers and high-street mainstays have been forced into administration, clothing and electronic stores have been shut for months in some parts of the world, and while supermarkets have seen food sales increase, sales of non-food items...
13/12/2019 In the past, brand collaborations with an established company were a favored tool of start-up companies looking to fuel growth and gain access to a ready-made customer base. But we have recently seen an increase in long-established luxury brands, with sizable customer bases of their own, collaborating to reach new target markets and provide their loyal customers with something new,...
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